Squarfit help center
Frequently Asked Questions
Answers about shipping, sizing, returns, warranty and caring for your football gloves.
Shipping & Orders
What are my shipping options and how long do they take?
- Free Shipping: free on every U.S. order, 4–5 business days.
- Expedited Shipping: $18.99, 3–4 business days.
- Express Shipping: $28.99, 2–3 business days.
Delivery times start once your order ships. See our shipping information page for full details.
Do you offer free shipping?
Yes. Every order shipped within the United States ships free, with no minimum order amount.
Do you ship outside the United States?
We currently ship within the United States only.
How do I track my order?
We email you a tracking link as soon as your order ships. You can also check your order status anytime in your account.
Can I change or cancel my order?
Contact us within [15 hours] of placing your order and we will do our best to change or cancel it. Once an order has shipped, it can no longer be changed, but you can return it.
Returns, Exchanges & Warranty
What is your return policy?
You can return unworn gloves in their original packaging within 14 days of delivery for a [refund or exchange].
Can I return gloves I have already worn?
For hygiene reasons, gloves must be unworn with tags attached to be returned. Worn gloves with a defect are covered by our product warranty instead.
How do I exchange for a different size?
Contact us with your order number and the size you need. We will send you return instructions and ship your new size [once we receive the original pair].
My order arrived damaged or wrong. What should I do?
Email us within [7] days of delivery with your order number and photos. We will send a replacement or a refund, whichever you prefer.
Do your gloves have a warranty?
Yes. Squarfit gloves are covered against defects in materials and workmanship for 14 days from delivery. Read the full warranty details.
Payment & Checkout
What payment methods do you accept?
We accept [Visa, Mastercard, American Express, Discover, PayPal, Apple Pay and Google Pay]. All payments are processed securely at checkout.
Is checkout secure?
Yes. Our checkout is powered by Shopify and encrypted. We never see or store your full card details.
Do you offer discount codes?
Sign up for our newsletter at the bottom of any page to hear first about new drops, restocks and offers. Only one discount code can be used per order.
Sizing & Fit
How do I find my glove size?
Measure from the base of your hand to the tip of your middle finger, then match it to our size chart.
- Adult S: 7.5" · Adult M: 7.75" · Adult L: 8.0" · Adult XL: 8.25"
- Youth XS/S: 5.5"–6.0" · Youth M/L: 6.5"–7.0"
What if I am between sizes?
Choose the larger size. If you measure between 7.0" and 7.5", go with Adult S.
How should football gloves fit?
Snug like a second skin, with no loose material at the fingertips and no tightness across the knuckles when you make a fist.
Gloves & Care
How do I clean my football gloves?
Hand-wash in cool water with mild soap and let them air dry away from direct heat. Do not use a dryer, bleach or harsh cleaners, since they wear down the grip.
How do I keep my gloves sticky?
Wipe the palms with a damp cloth after each use to remove dirt, store the gloves palm to palm, and keep them out of hot cars and direct sunlight.
Are your gloves legal for high school and college play?
Team & Bulk Orders
Do you offer team or bulk pricing?
Yes. Orders of [10] pairs or more qualify for team pricing. Contact us with your team size, sizes and colors for a quote.
Can you make custom gloves with our team logo?
Yes, we offer custom colors and logos for team orders, with a minimum of [10] pairs.
Company
How can I contact customer service?
Email squarfits@gmail.com or use our contact page. We reply within [1–2] business days.
Where are Squarfit gloves made?
Our gloves are made in Sialkot, Pakistan, a city known worldwide for sports equipment manufacturing.
How can I stay up to date on new gloves?
Join our newsletter at the bottom of any page, and follow us on social media for new colors, restocks and offers.
Still need help?
Email squarfits@gmail.com and our team will get back to you within [1–2] business days.