Effective Date: January 1, 2024

Thank you for shopping at SquarFit. We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a straightforward refund and return policy to ensure your peace of mind.

 

1. Returns

• You may return unused, unwashed, and undamaged items within 30 days of the delivery date for a full refund or exchange.
• All returned items must be in their original packaging with tags attached.
• To initiate a return, please contact our customer service team at [email protected] to obtain a Return Authorization (RA) number.
• You are responsible for return shipping costs unless the return is due to our error or a defective product.

 

2. Refunds

• Refunds will be issued to the original payment method used for the purchase.
• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed promptly, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days, depending on your card issuer’s policies.

 

3. Exchanges

• If you would like to exchange an item for a different size, color, or style, please contact our customer service team to initiate an exchange.
• Exchanges are subject to product availability. If the desired item is not available, we will issue a refund or offer an alternative solution.

 

4. Damaged or Defective Items

• If you receive a damaged or defective item, please contact us immediately with details and photos of the issue.
• We will provide instructions for returning the item and may offer a replacement or refund, including return shipping costs.

 

5. Non-Returnable Items

• Certain items are not eligible for return or exchange, including but not limited to, final sale items, gift cards, and personalized or customized items.

 

6. How to Initiate a Return

• Contact our customer service team at [email protected] to request a Return Authorization (RA) number and further instructions.
• Pack the item securely in its original packaging (if possible) and include the RA number on the package.

 

7. Return Shipping Address

[Insert Return Address]

 

8. Policy Changes

• We reserve the right to update or modify this refund and return policy at any time.
• Any changes will be effective immediately upon posting the updated policy on our website.

 

9. Contact Us

If you have any questions or concerns about our refund and return policy, please contact our customer service team at [email protected] or +92 326 9450000. We are here to assist you and ensure your satisfaction with every purchase from SquarFit.

By shopping with us, you agree to abide by the terms and conditions of this refund and return policy.